School policy
Policies & Procedures
The following policies shall govern the administration of all courses offered by Edgewater Real Estate Academy No oral or written representation by any registrar or instructor shall supersede the written policies of Edgewater Real Estate Academy.
Tuition fees
Tuition covers class fees and one set of materials (if included in tuition).Tuition must be paid in full prior to the start of any class. Certain classes (ie: contractor, etc.) may require additional materials that are not included in the course tuition. Please check with staff regarding what is or is not included with each class.
Material updates
From time to time course materials will be updated and changed. For courses that include materials, Edgewater Real Estate Academy will provide the student with one set of materials. If the materials are later updated or revised, it is the student’s responsibility to pay for upgraded materials.
Deposits
Partial deposits will be honored for one year from the date the deposit was made. During the one-year period deposits may only be transferred to another student or another class provided the student has not attended any class sessions and provided that Edgewater Real Estate Academy is notified in writing as to the student’s intentions. Edgewater Real Estate Academy has the sole right and discretion to approve or disapprove of any deposit transfer.
Refund and Cancellation Policy
In-person and livestream courses:
Pre-License, Post License classroom and Continuing Education Courses – No refunds are given after the first session of any course. For any course that is greater than 10 hours, the first session is defined as the first four (4) hours of the course. For any course that is ten (10) hours or less, the first session is defined as the first two (2) hours of the course. For any courses that include books or other course materials, these materials must be returned in a brand-new and saleable condition (no writing, highlighting, or any other damage). If materials are not returned in a brand-new and saleable condition, the cost of said materials will be deducted from any refund. Edgewater Real Estate Academy does not charge a cancellation fee if a student needs to cancel or re-schedule at least 24 hours prior to the start of class. Students who do not show up for a scheduled class without 24 hours prior notice (no show) relinquish their right to a refund. However, the student will have a class credit with Edgewater Real Estate Academy for one year from the date payment was made.
Online Courses:
Online Courses, and online practice exams – Once a student purchases an online course, no refunds or credits will be given. Online courses and practice exams expire 6 months from the date of purchase. Students who register for the online course are not eligible to review classroom-based courses. However, students who wish to transfer to the classroom course will be able to do so upon paying a $50 transfer and materials fee plus the difference between the classroom and online course tuition. All transfers must be approved by the School Administrator or Director. Classroom and online courses are different courses. Time spent in each cannot be transferred or interchanged. Any course materials will be shipped within 7 days of registration. Additional charges for shipping may apply to any materials being shipped outside of the Continental United States.
Continuing Education and all one-day classes
No refunds are given after the first break of any course scheduled for less than 15 hours. Any request for a refund must be received no later than 30 days after the scheduled class start date. Edgewater Real Estate Academy does not charge a cancellation fee if a student needs to cancel or re-schedule prior to the start of class. Students who do not show up for a scheduled class without prior notice (no show) relinquish their right to a refund. However, the student will have a class credit with Edgewater Real Estate Academy for one year from the date payment was made.
Extension of Self-paced Courses
Online courses are non-refundable and they will have a 6 month duration. If you need have not completed the course in 6 months, you will have a 30 day courtesy extension at no cost to you if the extension is requested within the next 30 days after the last login and provided you have completed at least 50% of the course material. Additional extension options are available on the website under the Self-Paced Courses menu.
Bookstore items
No returns or refunds on bookstore purchases including books, videos, CDs, DVDs, calculators, flashcards, etc. All sales are final. If an item is defective we will gladly exchange it for a new one of the same version within ten (10) days of purchase date. A check returned by a students’ bank for any reason, will incur a service charge.
Study Group Program
A 10% study group program discount will apply for any group of two or more students that register at the same time for the same pre-license class. Both students must be pre-registered and tuition must be paid in full at least 24 hours prior to the start of class. No retroactive discounts will be given, and no study group discounts will be honored on the start date of the class.
Coupons, Discounts, etc
Any student registering with a referral card or discount coupon must be pre-registered and paid in full at least 24 hours prior to the start of the class to receive the discount. The card must be presented during the initial registration. No retroactive discounts will be given, and no discounts will be honored on the start date of the class. Edgewater Real Estate Academy does not accept or honor coupons or discount codes that are not specifically authorized and published by Edgewater Real Estate Academy (ie: online coupon sites).
NSF Check Charges
An NSF fee of $30 shall be charged for all returned checks. The student is responsible for all payments, regardless of who pays for the class (ie: company or relative).
Materials
Students are given only one set of materials. Materials change periodically. Replacement materials are the student’s responsibility.
Repeats/Retakes
FREC rules dictate that students who fail a class exam will have a second opportunity to retake the exam. If a student fails the retake exam, he or she must repeat the entire course before being eligible to retest. Retake students will have priority over review students if classes are full.
Review Students
Review students are students who have passed the end-of-course exam, but wish to further review prior to the state exam. Three rules apply for review students. 1) Review students are asked to register with the office. 2) All review is on a space-available basis. New students and retake students will have priority over review students. 3) Review students are asked not to participate in classroom discussions.
Hurricane/Tropical Storm Policy
In the event of inclement weather, Edgewater Real Estate Academy management will monitor storms and make decisions regarding the cancellation of classes on a case-by-case basis. In the event of a class cancellation, all efforts will be made to quickly reschedule classes as time and classroom space permit. It is not always possible to schedule makeup classes on the same days and times as the classes that are cancelled.
Cell phones and pagers
Cell phone usage is discouraged inside the Edgewater Real Estate Academy Classroom, due to the noise level created. Please be courteous to other students and hold conversations outside of the building. Cell phones must be turned off or in silent mode while in class. Repeat offending students may be asked to leave class and will not be permitted back in with their phones or pagers.
Laptop computers
Laptops are permitted in class provided they are being used for note-taking purposes and are not distracting to surrounding students. Students with laptops will be asked to sit in specific areas. Anyone found to be using a computer in any manner deemed inappropriate by the instructor will not be permitted to further use the computer in class.
Recording Devices
Recording devices (including tape recorders, digital recorders, cameras, camera phones, video recorders, etc.) are not permitted to be used in class.
Absences
Each state agency limits the number of times students are allowed to miss. Instructors will explain this policy in class. Students missing in excess of the allowed time will be required to make up the time and material prior to testing.
Smoking
Smoking of any type, including electronic cigarettes, is prohibited inside Edgewater Real Estate Academy facilities. Students are permitted to smoke outside of the buildings, away from the building entrances.
Classroom comfort
Classrooms are generally kept in the range of 73-75 degrees. Instructors will adjust for overall class comfort. Classroom temperatures may vary, so please dress accordingly.
Neatness
Students are asked to please replace chairs when leaving class and to place trash in the containers provided. Please do not place chewing gum under our chairs. Any students found to be vandalizing any Edgewater Real Estate Academy property will be dismissed from class, without a refund.
Questions
The nature of the State required material and the time frame allowed require that class be presented in a highly structured format. Each instructor has his or her own specific policy on answering student questions which will be explained at the start of class.
Class Examinations
Class exams are required to be administered under secure conditions. Students found cheating on an exam will be dismissed from class with no credit and no refund. Any incidents of suspected cheating may be reported to the appropriate state agency.
Exam Review
Class exams are utilized as an evaluation to determine whether or not a student is qualified to proceed to the State examination. Class exams are not part of the learning process. Edgewater Real Estate Academy does not review class exams with students.
Parking
Students must park in any of the parking spaces that are not marked with another company’s name. Edgewater Real Estate Academy is not responsible for items left in a students’ car, or for any towing charges if students have illegally parked. Edgewater Real Estate Academy will not reimburse students for any towing charges as a result of the student’s negligence. Common sense dictates that personal items such as cellular phones, briefcases, purses, cameras, and sunglasses should be properly secured and not be left in automobiles at any time. Safety is always a concern, wherever you are. As an added precaution, we recommend that you use the “Buddy System” when leaving school, especially at night.
Recruiting
Students must park in any of the parking spaces that are not marked with another company’s name. Edgewater Real Estate Academy is not responsible for items left in a students’ car, or for any towing charges if students have illegally parked. Edgewater Real Estate Academy will not reimburse students for any towing charges as a result of the student’s negligence. Common sense dictates that personal items such as cellular phones, briefcases, purses, cameras, and sunglasses should be properly secured and not be left in automobiles at any time. Safety is always a concern, wherever you are. As an added precaution, we recommend that you use the “Buddy System” when leaving school, especially at night.
Weapons
Weapons of any type (including guns and knives) are not permitted on Edgewater Real Estate Academy premises at any time. State law prohibits weapons in schools. Any student found to be violating this policy will be immediately ejected from class with no refund. Holders of state-issued concealed weapons permits are not exempt from this policy. Off-duty law enforcement officers are exempt from this policy.
Study Aids and Products
Throughout the course, your instructor will mention different study aids and additional course offerings. These products and courses are optional. They are designed to assist you in your studies and enhance your professional knowledge.
Lost and Found Items
Edgewater Real Estate Academy is not responsible for any items left in our facilities. If you have lost an item, please check with the office. Please label all of your belongings to make identification easier. Please do not leave valuable items (purses, briefcases, wallets, cell phones, etc.) unattended at any time.
Disruptive Students
Instructors have the authority to dismiss any student that the instructor feels is disruptive and or whose behavior may be detrimental to other students, at any time without a refund.
Pet/Service Animal policy
No pets of any kind are allowed in Edgewater Real Estate Academy offices, classrooms, or other premises. However, based on the Americans with Disabilities Act (ADA), “Service Animals” are not considered pets. Service animals are permitted to assist individuals with physical disabilities. Under the ADA service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with the service animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls. Therapy Dogs (TDs), Emotional Support Animals (ESAs), or any other dog whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and thus are not permitted on Edgewater Real Estate Academy premises.
